The prosecutors thought the case was a slam dunk: their evidence included the murder weapon, DNA, and witnesses who testified that the defendant was alone in a room with the victim when he was fatally shot.
The only missing link in this murder trial nearly 25 years ago in suburban Washington DC was motive. Prosecutors had no earthly idea why the defendant murdered a friend of many years. Still, they were stunned when the jury came back with their verdict:
Whether we are conscious of it or not, people need stories, or linear narratives with colorful characters, a coherent plot and a beginning, a middle, and an end. Jurors didn’t buy the prosecution’s story because they needed to know the why every bit as much as the who and the what. Trial lawyers are fond of saying that it isn’t necessarily which attorney has the best evidence who wins a case, but which one tells the best story. The same could be said for brand marketing.
Using bullet points, graphs and charts to create content is fine, but think of them as side dishes to the really satisfying entree: the story behind your brand.